We aim to deliver high-quality work that meets your expectations. If you’re not completely satisfied, here’s how we handle revisions:

• Free Revisions: We offer several rounds of free revisions within 2-3 weeks of delivering the final document. Revisions must be based on the original requirements provided.
• Additional Revisions: If you need changes beyond the agreed scope, additional fees may apply.
• Timeline: Revisions will be completed within 5-7 days of receiving your feedback.

Please note that significant changes to the project scope may require a new agreement and additional fees.

We understand that sometimes things may not go as planned, and you might have concerns about the services you’ve received. That’s why we’ve created a transparent and fair refund policy to address your concerns while protecting the integrity of our work.

Here’s everything you need to know about our refund policy:

We want to make sure you’re satisfied with our services, and if we fall short of your expectations, we’ll do our best to make it right. You may be eligible for a refund in the following situations:

• Failure to Deliver: If we fail to deliver the agreed-upon services within the specified timeline, despite your cooperation and timely provision of the required information, you may be eligible for a refund.
• Non-Compliance with Requirements: If the final deliverables do not meet the requirements outlined in the initial agreement or proposal, and we are unable to resolve the issue through revisions, you may qualify for a refund.
• Cancellation Before Work Begins: If you decide to cancel your order before we’ve started working on your project, you may be eligible for a full or partial refund, depending on the stage of the process.

To request a refund, please contact us within 7 days of receiving the final deliverables. We’ll review your request, and if it meets the eligibility criteria, we’ll process your refund within a month.

While we aim to be flexible and understanding, there are certain situations where refunds cannot be granted. These include:

• Change of Mind: If you change your mind after the work has started or after receiving the final deliverables, we cannot offer a refund. Our team invests significant time and effort into each project, and we rely on your commitment to see the process through.
• Cancellation After Final Payment: If you cancel the project after the final payment has been made and the deliverables have been provided, no refund will be issued.
• Delays Due to Client-Side Issues: If delays occur because of incomplete or inaccurate information provided by you or if you fail to respond to our requests for feedback or clarification in a timely manner, we cannot offer a refund.
• Subjective Dissatisfaction: A refund will not be issued if the deliverables meet the agreed-upon requirements but do not align with your personal expectations or preferences. We encourage you to communicate your expectations clearly during the initial stages to avoid misunderstandings.

While we strive to provide accurate and reliable services, there are certain limitations to our liability:

• Errors and Omissions: We are not liable for any errors, omissions, or inaccuracies in the deliverables that result from incorrect or incomplete information provided by you.
• Third-Party Actions: We are not responsible for the actions or decisions of third parties, such as banks, investors, or government agencies, based on the documents we provide.
• Indirect Damages: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Our total liability to you for any claim will not exceed the total amount paid for the specific service in question.

The laws of the United Arab Emirates govern these Terms and Conditions. Any disputes arising from your use of our website or services will be resolved in the courts of Dubai. By using our website or services, you agree to submit to the exclusive jurisdiction of these courts.

We may update these Terms and Conditions from time to time to reflect changes in our practices, services, or legal requirements. We’ll notify you through our website or email when we make updates. Your continued use of our website or services after any changes constitutes your acceptance of the updated terms.